1.1. These Terms of Service set out the rules for using the Services provided by Handke Holding OÜ, operating under the brand Hansa Careers (hereinafter the “Administrator” or the “Service Provider”), for natural persons interested in participating in recruitment processes or employment intermediation (hereinafter the “Candidates”).
1.2. These Terms apply to all forms of interaction between Candidates and the Administrator, including, in particular, the use of the Administrator’s Website, contacting the Administrator via the contact form, email communication, telephone communication, as well as the transfer of data and documents related to recruitment processes.
1.3. These Terms are intended exclusively for Candidates, i.e., natural persons acting outside the scope of their business, professional, or commercial activities, and do not govern cooperation with business clients, contractors, or employers, for whom separate agreements or terms of service may apply.
1.4. Using the Administrator’s Services signifies that the Candidate has read and accepts these Terms to the extent necessary for the provision of the Services, while these Terms do not obligate the Candidate to enter into any contractual relationship unless otherwise agreed between the parties.
1.5. These Terms apply within the territory of the European Union and the European Economic Area and have been drafted in accordance with the laws of the Republic of Estonia, taking into account the applicable laws of the European Union, in particular with respect to personal data protection and the transparency of electronic service provision.
1.6. The principles governing the processing of Candidates’ personal data are set out in a separate document — Privacy Policy — available on the Administrator’s Website. The provisions of these Terms and the Privacy Policy complement one another and should not be interpreted in conflict.
1.7. In the event of any inconsistency between these Terms and the Privacy Policy, the provisions of the Privacy Policy shall prevail with regard to the processing of personal data.
1.8. Language of communication and comprehension of content
The Administrator operates in an international environment, and the primary language
of verbal communication (in particular telephone communication and real-time conversations)
is English. Written communication with the Administrator may be conducted in any official
language of the European Union or the European Economic Area.
The Administrator makes every reasonable effort to provide written communication
in such languages, to the extent that this is organizationally and technically feasible.
By using the Administrator’s Website and initiating contact with the Administrator,
the Candidate confirms that they understand the content presented on the Website,
including the provisions of these Terms and all other information relevant
to the use of the Services.
If any provision of the Terms, the Privacy Policy,
any document published on the Website, any informational content,
or any message displayed on the Website is unclear, difficult to understand,
or raises doubts — particularly due to language-related reasons —
the Candidate is kindly requested to contact the Administrator
before using the Services or submitting any data.
2.1. The Administrator of the Website and the service provider within the meaning of these Terms is Handke Holding OÜ, a private limited company established and operating in accordance with the laws of the Republic of Estonia, registered in the Estonian Commercial Register (e-Business Register).
2.2. Administrator’s Identification Details
The Administrator of the Website and the service provider within the meaning of these Terms is:
Handke Holding OÜ is a private limited company incorporated under the laws of the Republic of Estonia (osaühing, OÜ), registered under registry code 17387477 and holding the EU VAT number EE102932869.
The company’s registered office and correspondence address is: Harju maakond, Tallinn, Kesklinna linnaosa, Sakala tn 7-2, 10141, Estonia .
Contact details:
email address: office@hansacareers.ee
telephone number: +372 5617 1770.
2.3. The Administrator conducts its business activity under the trade name Hansa Careers, which is the operational name used in communication with Candidates and in informational materials. All rights and obligations arising from the use of the Services are fulfilled by Handke Holding OÜ as the legal entity.
2.4. The Administrator’s contact details, including in particular the email address, contact form, and telephone number, are provided on the Administrator’s Website and referenced in the contact section of these Terms as well as in other documents applicable to the Website.
2.5. The Administrator conducts its operations in an international model and primarily in a digital form. All ongoing communication, notices, and information related to the provision of the Services are delivered to Candidates primarily through remote communication channels, without excluding the possibility of written correspondence by mail, in accordance with the principles set out in these Terms.
2.6. The Administrator’s details provided in this section are informational in nature and serve to ensure transparency of the Administrator’s operations toward Candidates, business partners, and supervisory authorities, in accordance with the applicable laws of Estonia and the European Union.
For the purposes of these Terms, the following definitions apply:
3.1. Administrator / Service Provider – Handke Holding OÜ, a private limited company registered in the Republic of Estonia, operating under the brand Hansa Careers.
3.2. Candidate – a natural person who uses the Administrator’s Website or contacts the Administrator for the purpose of participating in recruitment processes or using employment intermediation Services, regardless of the stage of the process.
3.3. Services – activities provided by the Administrator to Candidates, consisting in particular of receiving applications, carrying out recruitment-related actions, and facilitating communication between Candidates and potential employers.
3.4. Website – the website operated by the Administrator, available at www.hansacareers.ee, including its subpages and functionalities.
4.1. The Administrator provides recruitment and job-placement services to Candidates, consisting in particular of receiving Candidate applications, analysing the information and documents submitted, establishing contact with Candidates and, for selected processes, transmitting Candidate data to potential employers.
4.2. The services provided by the Administrator are of a purely auxiliary and informational nature and do not constitute an offer of employment within the meaning of labour law, nor an obligation to secure employment for the Candidate, conclude a contract, or achieve any specific result.
4.3. The Administrator is not the Candidates’ employer, does not act on behalf of employers as a party to an employment contract or any other legal relationship, and assumes no responsibility for decisions taken by potential employers in the course of recruitment processes.
4.4. The Administrator does not guarantee that Candidates will obtain employment, conclude a civil-law contract, or participate in any specific recruitment process. Final decisions regarding employment are taken independently by potential employers.
4.5. The services are provided primarily remotely, using means of distance communication, in particular via the Website, email, telephone communication, and other electronic communication tools used by the Administrator.
4.6. The Administrator reserves the right to amend the scope, form or manner of providing the Services, in particular in order to adapt them to applicable legal provisions, labour-market requirements or organisational conditions, provided that such changes do not prejudice Candidates’ acquired rights.
4.7 The Administrator does not arrange, provide or finance accommodation for Candidates at or near the place of work.
4.8 Any accommodation for Candidates, where offered, is arranged exclusively by potential employers or other third parties independent of the Administrator. The Administrator assumes no responsibility for the standard, conditions, costs, availability or terms of use of accommodation offered by employers.
4.9 The Administrator does not organise or finance Candidates’ travel to or from the place of work.
4.10
At the Candidate’s request and on an auxiliary basis only, the Administrator
may provide organisational support in planning travel, in particular by:
a) indicating general information on possible transport connections;
b) assisting in the search for available transport options.
4.11 The support referred to in clause 4.10 is of a purely informational nature and does not constitute a transport or booking service, nor an obligation on the part of the Administrator to secure any specific means of transport, price, date or standard of travel. All decisions regarding travel are taken independently by the Candidate.
5.1. The Services provided by the Administrator to Candidates are intermediary, informational, and supportive in nature, and consist of facilitating Candidates’ participation in recruitment processes and enabling contact with potential employers.
5.2. The provision of Services by the Administrator does not constitute an obligation to achieve any specific result and does not include a guarantee of employment, the conclusion of a contract, or the successful completion of a recruitment process.
5.3. The Administrator supports Candidates with respect to the organizational and communication aspects of the recruitment process; however, it has no influence over decisions made by potential employers and bears no responsibility for the course or outcome of recruitment processes.
5.4. The information provided to Candidates as part of the Services is general and auxiliary in nature. The Administrator does not provide legal, tax, financial, or professional advisory services to Candidates unless explicitly stated otherwise.
5.5. The use of the Services is voluntary and does not create any obligation for either the Administrator or the Candidate to enter into any contract, unless otherwise agreed in separate, individual arrangements.
6.1. The Services may be used exclusively by Candidates who are at least 18 years of age and who have full legal capacity.
6.2. The use of the Services is voluntary and must comply with applicable laws, in particular the laws of the Republic of Estonia, the laws of the European Union, and the laws of the country in which the Candidate resides or undertakes activities.
6.3. The Candidate is required to use the Services in accordance with these Terms, principles of good conduct, generally accepted standards, and to refrain from actions that are unlawful or that violate the rights or interests of the Administrator, other Candidates, or third parties.
6.4. It is prohibited to use the Services to transmit content that is unlawful, misleading, infringes personal rights, copyrights or other third-party rights, or to engage in any activity that abuses the Administrator’s IT systems.
6.5. The Administrator reserves the right to refuse to provide Services, restrict access to the Website, or terminate cooperation with a Candidate in justified cases, in particular in the event of:
a) the Candidate’s violation of these Terms;
b) the provision of false or misleading information;
c) actions that are unlawful or that may expose the Administrator to liability;
d) any other circumstances that make it impossible to continue
providing the Services in a lawful or safe manner.
6.6. Refusal to provide the Services or their restriction does not affect the rights of Candidates arising from mandatory provisions of law, in particular those relating to the protection of personal data.
7.1. If the Candidate decides to provide the Administrator with personal data, information, or application documents, including qualifications, professional experience, education, or a curriculum vitae (CV), such data must be true, accurate, up-to-date, and complete.
7.2. The Candidate is responsible for the content of the information and documents submitted and is required to promptly notify the Administrator of any changes to data relevant to the provision of the Services, in particular changes to contact details or information provided during the recruitment process.
7.3. The Candidate is required to use the Services in a lawful manner, in accordance with these Terms and principles of fair conduct, and in particular must refrain from:
a) impersonating other persons or entities;
b) submitting data or documents that infringe third-party rights;
c) violating personal rights, copyrights, or other rights
of the Administrator or third parties;
d) using the Website or the Services in a manner that may disrupt
their proper functioning.
7.4. The Candidate must refrain from actions that could expose the Administrator to legal, financial, or reputational liability, particularly actions that violate applicable laws.
7.5. If the Candidate breaches the obligations set out in this section, the Administrator is entitled to reject the application, interrupt the recruitment process, or terminate cooperation, in accordance with these Terms and without prejudice to mandatory provisions of law.
8.1. The recruitment process carried out as part of the Services may include, in particular, the following stages:
a) the Candidate’s application or initiation of contact with the Administrator;
b) an initial review of the information or documents submitted;
c) the Administrator contacting the Candidate, provided the application meets
the requirements of the given process;
d) the possible transfer of the Candidate’s data to a potential employer
or recommending the Candidate for further stages of recruitment.
8.2. The Administrator notes that the completion of all stages of the recruitment process is not guaranteed and depends on individual circumstances, in particular the requirements of the specific recruitment process, decisions made by potential employers, and organizational factors.
8.3. The recruitment process may be terminated at any stage without providing a reason, in particular if the Candidate’s profile does not match the requirements of the position, if the employer has concluded the process on their end, or due to other circumstances beyond the Administrator’s control.
8.4. The Administrator has no influence over decisions made by potential employers and bears no responsibility for their final determinations, including decisions regarding invitations to subsequent recruitment stages, contract offers, or refusals of employment.
8.5. The Candidate acknowledges that the absence of further contact from the Administrator or a potential employer means that the recruitment process is not being continued, unless the Administrator informs the Candidate otherwise.
8.6. The transfer of the Candidate’s data to a potential employer who is a client of the Administrator takes place only with the Candidate’s prior, explicit consent, expressed in a clear manner, in particular through a deliberate action by the Candidate, such as submitting an application, confirming interest in a given recruitment process, or any other form of explicit acceptance provided within the scope of the Services.
9.1. The Administrator exercises due care in the provision of the Services; however, it is not liable for decisions made by potential employers, in particular regarding the selection of Candidates, invitations to subsequent stages of recruitment, the conclusion or non-conclusion of a contract, conditions of employment, or the termination of the recruitment process.
9.2. The Administrator does not guarantee that Candidates will obtain employment, conclude an employment contract or a civil-law contract, or achieve any specific outcome within the recruitment process.
9.3. The Administrator is not responsible for the content, information, documents, or data provided by Candidates, potential employers, or other third parties, including their completeness, accuracy, timeliness, or compliance with applicable legal requirements.
9.4. The Administrator is not liable for the actions or omissions of potential employers, in particular for how they conduct their recruitment processes, the conditions of the employment offered, the performance or non-performance of obligations toward Candidates, or for any legal relationship formed between a Candidate and an employer.
9.5. The Administrator is not responsible for the absence of contact from a potential employer, delays in responses, changes in recruitment requirements, or the suspension or termination of the recruitment process for reasons beyond the Administrator’s control.
9.6. The Administrator is not liable for damages arising from the Candidate’s use of the Services in a manner inconsistent with these Terms, applicable law, or safety principles, nor for the consequences of the Candidate providing false, incomplete, or outdated information.
9.7. The Administrator is not responsible for interruptions in the functioning of the Website, unavailability of the Services, or technical disruptions caused by factors beyond the Administrator’s control, including failures of telecommunications networks, actions of third parties, or force majeure.
9.8. To the extent permitted by mandatory provisions of law, the Administrator’s liability toward the Candidate is limited to actual damages incurred that are directly and normally connected to the Administrator’s actions, excluding lost profits.
9.9. Nothing in these Terms is intended to exclude or limit the Administrator’s liability where such exclusion or limitation would be contrary to applicable law, in particular the laws of the European Union and the laws of the Republic of Estonia.
10.1. The Candidate bears full responsibility for the content of the data, information, and application documents submitted, including but not limited to résumés (CVs), cover letters, descriptions of qualifications, professional experience, and any other information provided to the Administrator while using the Services.
10.2. If the Candidate provides false, outdated, incomplete, or misleading information, the Administrator is entitled to reject the application, discontinue the recruitment process, or terminate cooperation with the Candidate, without incurring liability on that basis.
10.3. The Candidate is responsible for any consequences arising from violations of the law, third-party rights, or the provisions of these Terms, in particular with respect to infringements of personal rights, copyrights, personal data protection, or other legally protected interests.
10.4. The Candidate is required to compensate the Administrator or third parties for damages resulting from actions or omissions by the Candidate that are unlawful or contrary to these Terms, to the extent permitted by mandatory provisions of law.
10.5. The Candidate acknowledges that potential employers make recruitment decisions based on the information and documents submitted by the Candidate and that the Candidate bears responsibility for the consequences of providing information that is false, incomplete, or misleading.
11.1. The recruitment intermediation Services provided by the Administrator to Candidates are free of charge. The Administrator does not collect any fees from Candidates for submitting applications, participating in recruitment processes, providing application documents, or facilitating contact with potential employers.
11.2. Any fees may apply only to additional services not directly related to recruitment intermediation Services, such as certified translations performed by a sworn translator, preparation of documents required for specific administrative procedures, or other optional services.
11.3. Use of such additional services is voluntary and requires the Candidate to be clearly informed in advance of the scope of the service and the associated costs, as well as the Candidate’s explicit acceptance before the service is performed.
11.4. Not using the additional services described in this section does not affect the Candidate’s ability to participate in recruitment processes or the scope of recruitment intermediation Services provided.
12.1. Candidates’ personal data is processed by the Administrator in accordance with applicable legal provisions, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), as well as the laws of the Republic of Estonia.
12.2. Detailed information regarding the principles, purposes, legal bases, and retention periods of Candidates’ personal data, as well as the rights available to them, is provided in the Privacy Policy available on the Administrator’s Website.
12.3. These Terms do not exhaustively regulate the rules governing the processing of personal data within the scope of the Services. In all matters not regulated herein, the provisions of the Privacy Policy apply, which constitute an integral point of reference for the use of the Website and the Services.
12.4. In the event of any discrepancy between these Terms and the Privacy Policy with respect to the protection and processing of Candidates’ personal data, the provisions of the Privacy Policy shall prevail.
13.1. Any inquiries, comments, or complaints regarding the Services, use of the Website, or these Terms may be submitted to the Administrator using the contact details indicated in section 2.2 of the Terms, in particular via email or through the contact form.
13.2. Submitting inquiries or complaints does not require any specific form or the fulfilment of complex formal requirements. The Administrator does not implement extensive complaint procedures, and communication with Candidates is conducted in the simplest and most direct manner possible.
13.3. The Administrator makes every effort to respond to inquiries and complaints without undue delay, within a timeframe appropriate to the nature and complexity of the matter, taking into account current organizational circumstances.
13.4. Responses to inquiries and complaints are generally provided using the same method of communication through which the Candidate contacted the Administrator, unless the Candidate explicitly requests a different form of contact.
14.1. These Terms and the provision of the Services by the Administrator are governed by the laws of the Republic of Estonia.
14.2. To the extent permitted by mandatory provisions of European Union law, in particular those relating to consumer protection, any disputes arising from these Terms or related to the provision of the Services shall be resolved by the competent courts of the Republic of Estonia.
14.3. The provisions of this section do not deprive Candidates who are consumers of the protection granted to them under the mandatory legal provisions of the country in which the Candidate resides.
15.1. The Administrator reserves the right to introduce changes to these Terms, in particular in the event of:
a) amendments to legal regulations affecting the content of the Terms;
b) changes to the scope or method of providing the Services;
c) the introduction of new functionalities, additional services,
or organizational solutions;
d) the necessity to clarify provisions of the Terms.
15.2. The current version of the Terms is published on the Administrator’s Website at all times. Amendments to the Terms take effect on the date of publication, unless the Administrator specifies another effective date.
15.3. Amendments to the Terms do not apply to events that occurred before the effective date of the new version and do not infringe the acquired rights of Candidates arising from the previous version of the Terms.
15.4. Use of the Services after the effective date of amendments to the Terms constitutes acceptance of the updated content, subject to the provisions arising from mandatory legal regulations.
16.1. These Terms enter into force on the date of their publication on the Administrator’s Website.
16.2. These Terms constitute a complete and exhaustive regulation of the rules governing the provision of Services to Candidates and replace any prior information, arrangements, or statements of the Administrator in this regard, unless expressly stated otherwise.
16.3. If any provision of these Terms is deemed invalid, ineffective, or unenforceable, such circumstance does not affect the validity of the remaining provisions, which shall remain in full force and effect.
16.4. The Administrator makes these Terms available in a manner that allows Candidates to review their content before using the Services.